Digital RoRo Tracking with Remondis UK
“We now know exactly what we’ve got, where it is, and what we need every single day.”
Remondis, part of the international Rethmann Group, operates across the UK with a strong presence in the Northeast and Yorkshire. Their roll-on-roll-off (RoRo) fleet provides services to a wide customer base, including commercial, industrial, and construction clients. With ambitions to expand into more industrial and commercial markets, the Remondis team recognised a growing need to improve container visibility and operational responsiveness.
“Our biggest challenge was poor visibility of container stock and identifying slow movers. We knew there were data inaccuracies from unterminated agreements and that was costing us.”
Remondis first came across PIN in Skip & Waste Magazine but it was a direct recommendation from an existing PIN customer, NWH Group, that gave the team the confidence to start a conversation.
“I’d seen PIN featured in industry media, but it was hearing NWH recommend it that got us properly interested. When someone you trust in the industry backs it, that carries weight.”
Keen to validate the system, Remondis began their journey with PIN by trialling the system across their North East 40-yard fleet. The goal: to understand how accurate, real-time data could support better decision-making and improved asset utilisation.
The results were clear and immediate. With instant access to accurate container data, the Remondis team were able to take control of their assets, tackle slow movers, and initiate confident customer conversations backed by data.
“Once we saw what PIN could do, especially how easy it was to have full visibility, identify slow movers and collect rentals, we didn’t hesitate. We rolled it out across the full fleet.”
PIN has since become a key operational tool, giving Remondis day-to-day visibility of their container stock, availability, and rental performance. The ability to filter contracts, take notes, and track actions in one place has brought clarity and accountability to the entire process.
“We’re really happy with the system. It’s made a massive difference in helping us secure rentals, because now we can go into customer conversations confident that our data is 100% accurate.”
The team at Remondis use PIN to regularly monitor performance and highlight underused assets. Features like slow mover alerts, easy contract filtering, and note-taking help streamline operational decisions and ensure accountability.
“It’s easy to use, well laid out, and intuitive. The contract section is where I spend most of my time. I can instantly reorder by slowest movers, see notes, track which customer has which container, and quickly spot opportunities.”
Since adopting PIN, Remondis has seen a step-change in their ability to:
- Identify and recover underutilised containers
- Improve rental collection by evidencing usage patterns
- Maintain accurate stock levels to meet day-to-day demands
- Deliver a faster, more responsive service to customers
“We know exactly what we’ve got, where it is, and what we need. Our responsiveness to customers has improved massively.”
And when it comes to the partnership?
