Resource Planning System for HWRCs
AI-powered demand forecasting and transport planning
- Predict demand by site, day and season
- Match transport capacity to actual need
- Cut transport costs and CO2 emissions

An impossible balancing act

Demand at HWRC sites is unpredictable – impacted by the day, week, season, weather and public holidays. Operations are planned and delivered manually, with limited data to support decision-making. And priorities compete – recycling rates, carbon emissions, customer service and operating costs all pulling in different directions.
This difficult balancing act leads to inefficient transport; fixed capacity running against shifting demand, vehicles under-utilised one day and stretched the next, containers stuck in the wrong place, and a service carrying more cost and carbon than it needs to.
Digital tracking enables transformation
PIN digitises the HWRC operation. Vehicles and containers are tracked, sites and tipping locations are mapped. Every journey, every tip, every site visit is automatically captured – building a continuous, granular record of how your service actually runs. This unique data sets the foundation for transformation. Our AI planning agent continuously measures and analyses the data – monitoring activity, surfacing insight, forecasting demand by site, day and waste stream, shaping transport capacity around real-world patterns, and turning reactive scheduling into proactive planning built on what’s actually happening, not assumptions.

How it works

- Digitise: Vehicles and containers tracked. Your network mapped end-to-end. Every site visit, journey and job captured automatically.
- Analyse: Real time operational activity by site and waste stream. Transport capacity, productivity, utilisation and empty running. Container availability and condition. Inefficiencies surfaced for action.
- Predict: Daily demand forecast by site and waste stream, factoring in seasonality, weather and public holidays. The Transport Planner then models the optimal driver schedule to meet it.
The benefits
- Transport optimisation: Remove under-utilised vehicles from the fleet. Reduced mileage, fuel and CO2. Lower labour costs.
- Data-driven decisions: Insights to optimise site operations - review routes, disposal points, consolidation and compaction options, benchmark progress and react as trends emerge.
- Improved service and recycling rates: Containers in the right place at the right time. Transport capacity fine-tuned to peaks in demand.
- Container management: Match supply to site need. Extend asset life. Avoid replacement capex.

Angus Council Case Study

Since 2022, PIN’s tracking technology has given Angus Council real-time visibility across its HWRC operations, driving effective planning, more efficient transport operations, and reduced container spend. But the bigger opportunity was building in the data itself. Analysis revealed seasonal patterns, day-of-week rhythms, and a structural mismatch between flexing demand and a flat year-round transport capacity.
These insights became the foundation of a new AI-driven planning model – one that forecasts daily service demand, recommends the vehicle capacity needed to meet it, and learns continuously over time. When tested against real operations, it didn’t just suggest efficiencies were possible. It mapped the path.
Modelling six optimisation scenarios, 1m+ options, efficiencies of up to 30% and £150,000 cost savings.
PIN and Angus Council are now partnering to bring this thinking to the wider sector: a Resource Planning System purpose-built for HWRCs, designed to help any local authority or operator plan smarter, run leaner, and respond faster.
Everything you need to plan, predict and run a smarter HWRC service
PIN’s Resource Planning System brings four capabilities together into a single, purpose-built platform.
Network Analytics delivers live visibility across operations, productivity and utilisation.
Demand Predictor forecasts daily service demand by site, day and waste stream – learning continuously from history, seasonality, holidays and weather.
Transport Planner turns the forecast into action, modelling optimal fleet, schedules, costs and scenarios.
All wrapped in a fully managed and supported service, with no up-front capex.
The result is a system that sees what’s happening today, predicts what’s coming tomorrow, and tells you exactly what you’ll need to meet it.

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