The waste industry's poor visibility problem
Poor container and vehicle visibility has been choking the waste industry for decades. The problems that come with it eat their way into your revenue, efficiency, productivity and customer service.
What we have found out from our customer data
Container numbers are up to 40% inaccurate
Waste operators have low visibility of how many containers they have available to run their business.
Container locations are up to 50% inaccurate
Waste operators have low visibility of where their containers are located.
30% of containers are not serviced for at least a month
Waste operators have poor visibility of slow moving containers. They sit at site, not generating any sales.
1. The container has no individual identity
So it can't be tracked.
How do you lose visibility of your containers?
2. It gets delivered to customer
But doesn't form part of the job you book on your system.
3. Your operating system gets out of sync with reality
Manually entered data is often inaccurate. You lose visibility of your container until your customer requests a collection.
The effect poor visibility has on your operations
The containers you can't see
Sit at customer sites, not generating any sales.
You don't have the capacity to sell
So you can't take full advantage of the peak season.
Customers often have the wrong container type
That don't turn quickly enough
You can't respond quickly to sales enquiries
So you lose business to competitors.
You struggle for availability
So you purchase more containers.
You don't know what capacity you have
So you can't plan ahead.